Technology Tuesdays Curriculum and 2019 Schedule
All NEW content! Perfectly sequenced to build a solid foundation of understanding!
In advance of the training, a 30-minute supervisor orientation video will be provided to help supervisors at registered companies become familiar with the Technology Tuesdays Online Training Course curriculum, certification process and our e-learning format.
◯ Available on-demand
1 – Broadband and Internet Trends
Consumer spending continues to increase as households migrate to faster speeds and connect more devices. Data consumption is exploding! Fiber-to-the-home now stands at 60% in rural ISP territory. Millennials and Gen Z are eschewing social media, as older populations stream video. How to keep track of it all? This introductory session puts everything into perspective for you.
Live on Tuesday, October 22, 2019 at 3:00ET / 2:00CT / 1:00MT / 12:00PT / 11:00AK / 10:00HA
◯ Available on-demand by Thursday, October 24, 2019
2 – Consumer Electronics Gone Viral
Always a fun and mind-blowing exploration of extreme innovations, our 2019 list breaks down 20 viral gadgets your customers are connecting to the broadband network. We’ll explain how they work and why they’re so popular, plus our judgements for each, “Stupid or genius?!”
Live on Tuesday, October 29, 2019 at 3:00ET / 2:00CT / 1:00MT / 12:00PT / 11:00AK / 10:00HA
◯ Available on-demand by Thursday, October 29, 2019
3 – Wi-Fi 6 and Mesh Networks
Ditching the old 802.11 a, b, n, ac, ax. . . designations, Wi-Fi 6 is the next generation of wireless router that improves performance, reduces tech support calls and extends coverage. Combined with mesh access points, the consumer should rarely experience Wi-Fi related problems.
Live on Tuesday, November 5, 2019 at 3:00ET / 2:00CT / 1:00MT / 12:00PT / 11:00AK / 10:00HA
◯ Available on-demand by Thursday, November 7, 2019
4 – The Video Conundrum
How has watching television become so complicated? To accommodate consumer demands, many rural ISPs are providing multiple video options: traditional, streaming, HD-antennas and hybrid solutions. Others are even guiding consumers to YouTube TV, AT&T TV Now and Sling TV and helping them make the best selection. We’ll summarize the options and explain the pros and cons of each.
Live on Tuesday, November 12, 2019 at 3:00ET / 2:00CT / 1:00MT / 12:00PT / 11:00AK / 10:00HA
◯ Available on-demand by Thursday, November 14, 2019
5 – Wireless 5G and Other Wireless Technologies
There’s so much hype and misleading claims! In reality, Wireless 5G is a long way from invading rural America. But all telco employees should have 5G on their radar – customers will ask! In this all-things-wireless session, we will also review fixed wireless networks that are competing head-on with fiber-fed ISPs.
Live on Tuesday, November 19, 2019 at 3:00ET / 2:00CT / 1:00MT / 12:00PT / 11:00AK / 10:00HA
◯ Available on-demand by Thursday, November 21, 2019
6 – Business Class Services
The technologies can be mystifying: Metro Ethernet, dark fiber, lit fiber, SD-WAN, hosted voice and more. Unless you work directly with business customers, why do you need to know about them? Because they’re great money-makers for your company, and they’re not as complicated as they sound. Move beyond your knowledge of residential services and into the business realm.
Live on Tuesday, December 3, 2019 at 3:00ET / 2:00CT / 1:00MT / 12:00PT / 11:00AK / 10:00HA
◯ Available on-demand by Thursday, December 5, 2019
Study Guide and Final Test for Cronin Certification
Participants will receive the study guide for the Cronin Technology Tuesdays Online Training Course the second week of December. The study guide will help participants prepare for the 30-point multiple-choice online test for certification. Participants will have until February 7, 2020 to take the final test for Cronin Certification.
- The Study Guide will be distributed by the week of December 16, 2019
- The testing period will be from the week of December 16, 2019 through February 7, 2020
- Access to all course materials closes on Tuesday, March 31, 2020